"after going to a couple of dealerships to get a good trade in deal on our van, we wound up at Lafontaine Kia. we were met by Tamika Thomas who worked with Nick Papcsik they worked hard to give us a fair price on our conversion van we traded in .They were very courteous and friendlyand made the buying experience stress free.We wound up getting a 2013 Kia Soul ,they made it so easy ,and I would definitely purchase another vehicle from Lafontaine in the future.
"Best experience ever! Zia was very professional, patient and very helpful. I knew what I wanted and he produced it. Zia saw to it that I was totally knowledgeable and satisfied with my purchase. He also saw to it that his Managers were involved and he actually introduced me to different department staffs so that I would feel comfortable on my return visits. That really impressed me. I am a Store Manager and seeing how this team of people worked so well together made the experience even better. Best experience ever!"
"I found my experience dealing with LaFontaine pretty novel as my shopping for various cars was under one roof. When I approached David Lawrence initially, he assigned Ken Trimview to me as I was not sure which car I was going to buy. Ken was extremely professional, helpful and patient in allowing me to test drive various cars of different brand names, such as Honda, Hyundai, Kia, Toyotta, etc. He did a very good job in coordinating the entire deal. Finally, I decided to buy Hyundai Sonata and there also he did a good in coordinating the deal with Eric Hay.
My only comment here is that after test driving Honda and Kia cars, the sales manager of these two branches did not meet with me on one to one basis. They gave a ball park figure to Ken, which I did not care much. Finally, it was David Lawrence who gave me the final price on Honda CRV and Kia Sorento.
Otherwise, I was happy with the deal I got from Eric Hay with the help of Ken Trimview.
My other comment on Hyundai Sonata, is very limited color choices. I wish there were more choices like other cars. "
"Recently purchased a 2013 Kia Sorento and couldn t be happier with the level of customer service I received. The sales rep listened to what I wanted, her manager went out of his way to locate just the right vehicle and the gentleman who handled my financing paperwork explained everything in a simple straightforward manner. I walked in late on a Thursday and drove off in my new car in less than 48 hours! Very impressive. Thank you Habiba and Malcolm for your help."
"I did a lot of research online and decided the Elantra Touring best fit my needs for a new vehicle. the only one in my price range was 30 miles away, so I contacted Jason online for a quote and questions. I had very specific cargo-carrying needs and asked him to measure the cargo area. He crawled around inside the car with a tape measure and got right back to me via email. We sealed the deal a couple of days later, and it was a very pleasant experience. I had contacted other dealers with similar requests, and gotten only form letter emails with quotes identical to the online price. Guess what? I deleted those messages. Jason went the extra mile, and as a result got my business and respect in the process. Everyone else involved were also helpful and friendly. 5 stars!"
"I just got a Kia 2013 Optima SXL in LaFontaine. Habiba who helped me was great. She was so patient and kind even though I was a bit picky when checking the car. She did her best to try to figure out the scratch that I found-actually it was not scratch, just kind of dirt. Anyway, all staff including Habiba, Josh, and a manager (I am not sure of his name, sorry !) were kind and great. In the future, hope to see you for new cars."