"What a great experience! I, of course, LOVE the fact I have a local dealership STILL in the downtown area of Annapolis. I walked from work over to the dealership, took a test drive in two cars AND took one home for an overnight stay. Brought it back next morning, got a ride to work, walked back in the afternoon... signed the paperwork and took my new, fully fueled and washed Mercedes home that evening. Thanks Brian and Mike for making this such a great car-buying experience. I waited 12 years to buy a new car and it was well worth the wait. Look forward to my free car washes!"
"My car buying experience spanned several months, Brian was exceptional from start to finish, and has followed up with me after my purchase ensuring my total satisfaction. His patience with my indecision on which model was best suited for my particular needs was extraordinary! I felt, without pressure, and his very professional assistance and advice, that I was able to make well informed choice on a car. He enthusiastically helped me to settle every minute detail, and most importantly, he was committed to me being 100% satisfied with my purchase decision--long term. Fantastic experience and I love my car! "
"I came to Mercedes-Benz of Annapolis with a very specific idea of what kind of car I wanted and what I wanted to pay. With the help of the Mercedes-Benz of Annapolis team, Wayne not only showed me only the types of cars that were what I was looking for, but what my financial options were with each. Wayne, Dustin, and Mike were more than helpful in getting me exactly what I wanted, and I won't have any hesitation both recommending Mercedes-Benz of Annapolis to anyone or purchasing another car from them down the road. Overall, it was a great car buying experience made easy."
"Kevin Smith is a consumate professional who brings a personal touch to service. Taking time out of my day to get a car worked on is never fun, but Kevin makes the experience easy and enjoyable. He knows Mercedes Benz cars and he treats my car as if it were his own. That to me, is the best kind of service you can get. I wouldn't take my car anywhere else.
While I have considered buying other cars, I will probably stick with a Benz just because I like the service and every car needs service. "
"We went to the dealership and purchased a CLS550, 2013 on Saturday, March 23, 2013. The salesperson was very professional,and worked with us until we found the exact car we wanted. The purchase was one of the best experiences we have had."
"An unfortunate car accident put me in the market to purchase a car sooner than I expected. I had made a mental list of â€œmust havesâ€ I knew I wanted and was hoping I could get all of this within my budget. My salesman, Mike Bruce, was extremely helpful in finding me a car that fit this description. He found a beautiful C300 4matic with not only all the â€œbells and whistlesâ€ I was looking for, but had good gas mileage and safety rating. I already knew a Mercedes Benz vehicle was a step above other cars I was interested in, but it wasn't until I test drove the C300 that I was sold on the idea of purchasing one. Together, Mike Bruce, Mike Herron, and Dustin Howard gave me an offer I could not refuse. The way the sales and financial departments of Mercedes Benz of Annapolis worked together as a team really allowed my car buying experience to be smooth and stress free. I have recommended this dealership to everyone I know! Thank you so much!