"Savas was very flexible with scheduling a test drive, and very helpful with assisting to address our concerns. There was no hard push or hard sale. We are very happy with our new Yaris "
"When I was car searching, the car I had was HORRIBLE and entirely unsafe (I have a one year old and safety is a HUGE in my book). Over the phone, Savas was already an amazing salesman to work with. The car I had originally found I really liked, but when I explained to him my situation and what I was looking for, he recommended a different car of the same taste and it was PERFECT. I like it that much better than my original choice.
Savas worked round the clock, and bent over back wards to make sure I was able to get this car. I told him the car I had was so bad, that I was about ready to do a voluntary surrender because of all the difficulty it was causing, all the money, blood, sweat, and tears (liuterally) and it could have potentially caused me more than a ding in my wallet. He was able to get me a fantastic down payment on my new car and almost left me in tears because of his kindness. Not only that, but he also took my car as a trade in so I would not have a "repo" on my credit. Just those few things proved to me that he cared more about me as a person and my sons safely, rather than a simple sale. He was not very pushy or aggressive to make the sale, but aggressive to make it convenient and the best all around for me and my baby.
I definitely recommend Savas as your go-to 100%! He is an amazing car salesman and will do it for YOU, however YOU need it done. Genuinely kind hearted, and out to serve. Good man."
"Mike Ludtke is superb. He cares about his customers, has great in-depth knowledge of the BMW cars, and lives to make his customers smile. The VERY BEST in Customer Service - that is Mike Ludtke!!!"
"I was at Chapman to trade my old BMW with a new one, with apprehension of dealing with a sales person in mind. I was lucky enough to come across with Craig Rusin. We all know spending hours during a deal usually is not a fun thing, rather it is a painful process. But it didn't happen this time. Craig is a very pleasant gentleman, knows his job very well, approaches and treads his customer with respect, he realizes and gives space and time when you need. He seems devoted to find right car which will make you happy.
Craig, I appreciate all your time and effort for finding a great car with great deal for me. I will definitely pass your name to my friends and I am certain that you will do your best for them as well. "
"I had an excellent rapport with Salesman JC Chokrach from Chapman BMW on Camelback. What I really appreciated was JC's transparency, integrity and attention to detail. In addition, JC had a great attitude and sense of humor which really put my father and I at ease. From the Salesman, to the Warranty and Service Departments, the whole car buying process was made enjoyable, instead of a nerve racking and tense affair that I have experienced at other dealerships. . I recommend JC and Chapman BMW wholeheartedly, and will direct my family, friends, and business network to them. "
"Craig Rusin with Chapman BMW on Camelback was such a pleasure to work with. He was very knowledgeable and extremely professional. Craig took the time to listen to my wants, needs, likes and dislikes. I was not looking forward to purchasing a new car due to my past experiences dealing with your typical "car sales man". My experience at Chapman BMW on Camelback has restored my faith in the car purchasing process. Craig was very accomidating and respectful of my tight schedule and went above and beyond to have the car and paperwork ready and waiting to make certain I was in and out in a timely manner. Thank you Craig for finding the perfect car for me. I will definitely share your name with my friends and family knowing you will do your very best for them.